Privacy Policy

Loggia AI, Inc. d/b/a Shiplight AI (“Loggia,” “Shiplight,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our users ("you," "your") when you interact with our website, services, and platform.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please discontinue the use of our services.

1. Information We Collect

A. Personal Information You Provide

We may collect the following types of personal information when you voluntarily provide it, such as when you contact us, register for our services, or interact with our platform:

• Name, email address, phone number, and other contact details
• Organization or company name
• Payment and billing information, including billing address and transaction history
• Account credentials, including username and password
• Information submitted via forms, including support requests and feedback

B. Usage Data

When you use our platform, we automatically collect certain information about your interaction, including:

• IP address, browser type, and operating system
• Log data, including the time and duration of your visits
• Pages viewed, links clicked, and navigation paths
• Performance metrics related to test execution (e.g., time, results)

C. Tracking Technologies

We use cookies, web beacons, and other similar technologies to collect data about your behavior on our platform. For more information, see Section 8 below ("Cookies and Tracking Technologies").

D. Third-Party Data

We may receive additional data from third parties, such as analytics providers, marketing partners, or social login integrations (e.g., Google OAuth).

2. How We Use Your Information

We process personal information for the following purposes:

1. To Provide Services: Enable platform access, execute testing workflows, process payments, and manage accounts.
2. Platform Improvement: Analyze user interactions to optimize our features, improve usability, and enhance performance.
3. Communication: Send administrative messages, respond to inquiries, and provide updates about services.
4. Security: Detect, investigate, and prevent fraud, unauthorized access, and platform misuse.
5. Legal Compliance: Comply with applicable laws, regulations, and legal obligations.
6. Marketing: With your consent, provide tailored marketing messages, offers, and product recommendations.

We will only use your personal information for the purposes stated above or as otherwise permitted by law.

3. Sharing of Information

We may share your information in the following circumstances:

A. Service Providers

We work with third-party providers to support essential functions, such as payment processing, hosting, analytics, and email communication. These providers process your data solely on our behalf and under confidentiality agreements.

B. Legal Requirements

We may disclose personal information to comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requests.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

D. Aggregated Data

We may share aggregated, non-identifiable data (e.g., usage statistics) for research, marketing, or analytics purposes.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After the retention period, we securely delete or anonymize your information.

5. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws:

• Access: Request details of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection and Restriction: Object to or restrict processing of your data under certain conditions.
• Withdraw Consent: Withdraw consent to processing where it is the legal basis.

To exercise your rights, please contact us at info@loggia.ai. We will respond within the timeframe required by applicable law.

6. International Data Transfers

We operate globally, and your personal data may be transferred to, stored, and processed outside your country of residence. Where required, we ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

7. Security

We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and analyze performance. You can manage your cookie preferences through browser settings or our cookie consent tool. However, disabling cookies may affect the functionality of our platform.

9. Third-Party Services

We may embed or integrate third-party services, such as analytics (e.g., Google Analytics) or content delivery networks. These services are governed by their own privacy policies. We encourage you to review them to understand how your data is handled.

10. Children's Privacy

Our platform is intended for business use and is not directed toward children under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." If material changes are made, we will notify you through email or a prominent notice on our platform.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@shiplight.ai

By using Shiplight’s platform, you acknowledge that you have read and understood this Privacy Policy.